Can you recommend a book on testing for someone who would like to get into QA, but has absolutely no exposure to the terms and techniques of testing? Something more practical than theoretical. Something more geared to web testing.
My friend has a person in Support who would like to make a career change to QA, and asked me for a list of books. To be honest, I'm having a hard time coming up with a title I would recommend. The books I originally learned from are rather dated, and pre-web.
Most of the folks here are test professionals, so it might be hard to think back to when you didn't know testing or QA. But perhaps you hire beginners into your team, and supply them with reading materials?
